Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We offer standard and express shipping options through trusted courier partners.
Do You Ship Internationally?
No, we currently only ship within the country - United Arab Emirates
How Long Will It Take To Get My Package?
Delivery times vary based on your location and shipping method. Rush orders may arrive faster.
PAYMENT
What Payment Methods Are Accepted?
We accept credit/debit cards, net banking, and other secure online payment methods.
Is Buying On-Line Safe?
Yes! Our website uses secure encryption to protect your payment details.
Order & Retunrs
How do I place an Order?
Simply add items to your cart, proceed to checkout, and complete your payment.
How Can I Cancel Or Change My Order?
Contact us immediately—changes are possible only if the order hasn’t been shipped.
Do I need an account to place an order?
No, you can checkout as a guest, but an account helps track orders faster.
How Do I Track My Order?
You’ll receive a tracking link via email/SMS once your order is dispatched.
How Can I Return a Product?
Check our Returns Policy for eligibility, then initiate a return request online.